150,000 People Lose Facebook Accounts Due to Continued Technical Issues, Glitches

A database problem knocked out the accounts of about 150,000 Facebook users for more than a week.  Many of the 150,000 users affected by the problem are expressing frustration and anger with the social network.

Some users' friend lists, photos, postings and other personal information are missing.
The accounts started dropping off about Oct. 3, with affected users generally getting a "site maintenance" message when they tried to log on. Frustrated, many users took to Twitter to vent about their missing accounts.

One Twittered: "Actually hate facebook. my account has been "temporarily unavailable" for days."

In response to user complaints, Facebook posted a short, impersonal note on Oct. 6, three days after the first account was dropped. "We are experiencing a technical issue with one of our databases that is resulting in an extended period of maintenance for some of you. We are working on a fix and hope to have this resolved in the next 24 hours," noted the post.

The message didn't go over well with a lot of users who didn't see any progress over the next 24 hours or even in another week. The Oct. 6 message was facebook's only update about the situation.

"I'm starting to think the Federal Deficit will be paid off before Facebook gets my original profile back. Anybody want to take bets?" asked one user in the list of comments posted to Facebook's message.

"24 hours??? Why don't u just add a zero and make it 240 hours? At least just keep us updated," wrote another. "this is really hurting my business FB account!!! Over 7 days and nothing not even an updated message on the status? Really? Come on," wrote another user.

SOURCE:  Computerworld

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Posted: Friday, October 16, 2009


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