Facebook: So what if 1 million people complain? We're HUGE! They are nothing!


The following article is interesting in that it illustrates a continuing pattern with Facebook:  

  1.   Facebook members grow more annoyed with Facebook every day
  2.   Facebook continues to blow off their own members' complaints and concerns
  3.   Facebook continues to vainly compare itself to a government entity
Enjoy (and please see JIDF comments, interspersed): 
Facebook brushes off user complaints about new changes

(SMH.com)  Changes to Facebook's design have once again triggered a flood of complaints from users, but the social networking site reportedly believes the protesters represent only an "extraordinarily low" proportion of its total user base.

Almost 1.3 million people have joined an online group called "Change Facebook Back to Normal", after Facebook tinkered on Friday with its news feed feature.

The feature provides users a "feed" containing updates of what their friends have been up to.

Following the change, many users were confused to find the feed was no longer in chronological order.

This was because Facebook had changed it to display "the most interesting things" that had happened in the last day.

Facebook decided which items would appear in the feed "based on a variety of factors including how many friends have liked and commented on it and how likely you are to interact with that story," Facebook engineer Raylene Yung said.

Another feed, dubbed the "Live Feed", now offered the real-time view of posts and activity of friends, she said.

Many users expressed frustration that the site had modified its design despite no overwhelming calls for change.

A group titled "We will change it back if 1,000,000 people hate the new switch", had attracted over 600,000 members by this morning.

Ms Yung acknowledged the anger.

"'Like you, we know it can be disruptive when things are moved around, but we hope that these changes make Facebook a more valuable experience for you," she wrote in a blog post.

But US television network CBS reported Facebook was not overly concerned at the level of outrage at its new design, describing it as "extraordinarily low".

"It's important to note that the change we made impacts 300 million people and the protest group [with 600,000 members] represents less than 3/5 of 1 per cent of those users," a source at Facebook told CBS's San Francisco affiliate, CBS 5.
So, just to put things in perspective - let's say you're having a serious problem on Facebook. Even if you were to get 600,000 people to help you address this problem, Facebook would continue to blow you off, because you represent less than 3/5 of 1 per cent of their members. This is indicative of just how little Facebook thinks of you, as they continue to profit off of you and the content you share on their site, as they sell ads to you, and sell your user data to third parties.  In short, Facebook could care less about you, even though they profit greatly from you.  Good business sense?  Seems to be working (until people get absolutely fed up and flee, that is....) 
"Given the scope of the change, we view the disapproving proportion as extraordinarily low and we're actually very pleased with the results thus far.

"Can you think of any new government policy – the only real analogy to a change reaching 300 million people – that has been opposed by only 1 per cent of people?"
There they go again, comparing themselves to large countries. They dictate borders. Create countries (eg. "Palestine) that don't exist and have never existed - put the Golan in Syria, etc. Power trip, much?
The user reaction follows a familiar pattern of outrage at changes to Facebook's design, dating back many years.

Technology website CNET reported in 2006 that users "weren't too thrilled" by the introduction of the news feed, denouncing it as "stalker-ish".

It was this feature to which many users were now resisting changes.

A re-design to the profile page midway through 2008 also evoked a strong reaction from users.
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